Privacy and Cookies Policy
Privacy Policy and Protection of Personal Data
WHO WE ARE
Fontes Pereira seeks to distinguish itself through the production of high-quality cork stoppers, intended for sealing bottles of extremely demanding and high-quality beverages, always aiming for the economic, environmental and social results it pursues as an organization.
SCOPE
The privacy and personal data protection policy of Fontes Pereira aims to inform the users of the Fontes Pereira website about the general rules regarding privacy and the processing of personal data collected and processed in strict compliance with and in accordance with the provisions of the applicable personal data protection legislation, namely: General Regulation on Data Protection (GDPR) of the European Union (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016.
Fontes Pereira respects best practices in the field of security and the protection of personal data, having taken the necessary technical and organizational measures to comply with the GDPR and ensure that the processing of personal data is lawful, fair, transparent and limited to the authorized purposes. Fontes Pereira is committed to the protection and confidentiality of personal data, having adopted the measures it considers appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all other rights that are granted to the respective data subjects.
WHAT DOES THIS POLICY COVER?
This policy applies exclusively to the collection and processing of personal data for which Fontes Pereira is the entity responsible for the collection and processing thereof, within the framework of the services and products made available to its users, and whenever personal data processing occurs.
WHAT ARE PERSONAL DATA?
Personal data extends to any information, of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, electronic identifiers or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
WHAT DOES THE PROCESSING OF PERSONAL DATA CONSIST IN?
The processing of personal data consists of an operation or set of operations carried out on personal data or sets of personal data, using automated or non-automated means, namely collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, restriction, erasure or destruction.
RESPONSIBLE FOR THE PROCESSING OF DATA
The entity responsible for the processing of personal data is Fontes Pereira, which determines the purposes and means of processing them. For this purpose, if the data subject needs to contact the data controller, they can do so via the email address fp@fontespereira.com
As responsible for the processing of your data, Fontes Pereira: i) ensures that the processing of your personal data is carried out within the scope of the purpose(s) for which it was collected or for purposes compatible with the initial purpose(s); ii) undertakes to implement a data minimization culture in which only the necessary personal data is collected, used and retained; iii) does not disclose or share your personal data for commercial or advertising purposes.
RESPONSIBLE FOR THE PROCESSING OF DATA
The entity responsible for the processing of personal data is Fontes Pereira, which determines the purposes and means of processing them. For this purpose, if the data subject needs to contact the data controller, they can do so via the email address fp@fontespereira.com
As responsible for the processing of your data, Fontes Pereira: i) ensures that the processing of your personal data is carried out within the scope of the purpose(s) for which it was collected or for purposes compatible with the initial purpose(s); ii) undertakes to implement a data minimization culture in which only the necessary personal data is collected, used and retained; iii) does not disclose or share your personal data for commercial or advertising purposes.
TYPE OF PERSONAL DATA USED
As part of the activities it carries out, Fontes Pereira collects and processes personal data based on applicable confidentiality legislation, as well as the express consent required, in order to ensure the protection of the vital interests of users.
The personal data that is collected and processed may include: name, date of birth, address, telephone number and email address, as provided by the respective data owners. These may also be processed for marketing purposes, the dissemination of offers of goods or services, or requests for a quote from Fontes Pereira, if the respective owner has authorized it.
WHEN AND HOW DO WE COLLECT PERSONAL DATA?
Fontes Pereira collects its personal data through its website and in writing, always ensuring the prior consent of the personal data holder. The personal data collected may be processed electronically, automatically or not automatically, ensuring in all cases the strict compliance with the personal data protection legislation, and being stored in specific databases created for this purpose and, under no circumstances, the collected data will be used for any other purpose than that for which they were collected or the consent of the personal data holder has been given.
Some personal data is indispensable for the execution of the contract, without which Fontes Pereira will not be able to provide the product and/or service in question. If the data subject is not a client/user of Fontes Pereira, their personal data will only be processed when provided, in which case the rules of this policy will apply.
RECIPIENTS OF THE PERSONAL DATA
Without prejudice to the recipients indicated throughout this policy, Fontes Pereira may disclose the customer/user's personal data for the purpose of fulfilling legal obligations, such as police, judicial, fiscal and regulatory authorities.
PURPOSES OF THE PROCESSING OF PERSONAL DATA AND THE RESPECTIVE LEGAL BASIS
In general, the personal data collected is based on and intended for the management of the contractual and commercial relationship, the provision of the contracted services, the adaptation of the services to the needs and interests of the customer/user, namely for the purposes of accessing specific functionalities of the services, information and marketing actions. Additionally, personal data may also be processed for the purposes of compliance with legal obligations.
RETENTION AND PERIOD OF STORAGE OF PERSONAL DATA
The period of time during which personal data is stored and retained varies depending on the purpose for which the information is processed. In fact, there are legal requirements that oblige the retention of data for a minimum period of time. Thus, and whenever there is no specific legal requirement, the data will be stored and retained only for the minimum period necessary to pursue the purposes for which it was collected or subsequently processed, in accordance with the terms defined by law.
RIGHTS AS HOLDER OF PERSONAL DATA
As data subjects, customers/users are guaranteed at any time the right to access, rectify, update, limit and delete their personal data (except for data that is indispensable for the provision of services by Fontes Pereira or for compliance with legal obligations to which the data controller is subject), the right to object to the use of the same for commercial purposes by Fontes Pereira and to withdraw consent, without this affecting the legality of the processing carried out under that consent, as well as the right to data portability.
ACCESS, MANAGE AND CONTROL YOUR PERSONAL DATA
Without prejudice to the provisions of the GDPR, the data subject may rectify, update, limit, delete, object to or withdraw consent to the processing of personal data, and may do so directly or upon written request addressed to the person responsible for processing, through the contact details provided for this purpose in this document, as well as through the other contact details provided by Fontes Pereira. To exercise the legally permissible rights, the data subject must contact the Data Protection Officer at fp@fontespereira,com
CANCELING SUBSCRIPTION TO MARKETING COMMUNICATIONS
Fontes Pereira may promote awareness-raising actions among its customers/users regarding new products or services, notably by phone, email, SMS or any other electronic communication service, if the data subject has given their consent. If the data subject does not wish to continue receiving these communications, they may at any time withdraw their consent to the use of their data for marketing purposes.
Complaints
Without prejudice to the possibility of submitting complaints directly to Fontes Pereira through the contact details provided for this purpose, the customer/user may submit a complaint directly to the Control Authority, which is the National Data Protection Commission (CNPD), using the contact details provided by this entity for this purpose.
Measures to ensure the security of personal data
Fontes Pereira undertakes to ensure the protection of the security of the personal data provided to it, having approved and implemented strict rules in this regard. The compliance with these rules is an obligation of all those who legally have access to them.
Taking into account the concern and commitment that Fontes Pereira reveals in the defense of personal data, several security measures have been adopted, of a technical and organizational nature, in order to protect the personal data provided to it against their dissemination, loss, improper use, alteration, processing or unauthorized access, as well as against any other form of unlawful processing.
Additionally, the third parties that, as part of the provision of services, process the customer/user’s personal data on behalf of and on behalf of Fontes Pereira are obliged, in writing, to implement appropriate technical and security measures that, at all times, meet the requirements stipulated by the applicable legislation and ensure the protection of the rights of the data subject (namely, the protection of privacy and personal data).
SHARE OF DATA WITH OTHER ENTITIES (THIRD PARTIES AND SUB-CONTRACTORS)
Within the scope of its activity, Fontes Pereira may resort to third parties to provide certain services. Sometimes, the provision of these services involves the access by these entities to personal data of customers/users. When this occurs, Fontes Pereira takes appropriate measures to ensure that the entities that have access to the data are reputable and offer the highest guarantees at this level, which is duly enshrined and safeguarded contractually between Fontes Pereira and the third party(ies). Thus, any entity subcontracted by Fontes Pereira will process the personal data of our customers/users on behalf of and on behalf of Fontes Pereira and adopting the necessary technical and organizational measures to protect the personal data against destruction, accidental or unlawful loss, accidental alteration, dissemination or unauthorized access, and against any other form of unlawful processing.
In what circumstances do we transfer personal data?
The provision of certain services by Fontes Pereira may involve the transfer of your data outside Portugal, including to outside the European Union or to International Organizations. In such case, Fontes Pereira will strictly comply with applicable legal provisions, namely regarding the determination of the suitability of the destination country(ies) regarding the protection of personal data and the requirements applicable to such transfers, including, where applicable, the conclusion of appropriate contractual instruments that guarantee and comply with the applicable legal requirements.
Cookie Policy
WHAT ARE COOKIES?
“Cookies” are small software tags that are stored on access devices through the browser (browser), retaining only information related to preferences, not including personal data. In order to improve the user experience, the cookie identifies the browsing program on the server, enabling the storage of information on the same. Among the information collected by cookies, the most notable is how users access/use the respective website and the country area where they do so, with the main objective being to collect users’ browsing preferences. Although it is possible to configure the browser to reject all cookies or to be informed when a cookie is being sent, most browsers are set to accept cookies.
WHAT ARE COOKIES USED FOR?
Cookies are used to help determine the usefulness, interest, and number of uses of websites, allowing for faster and more efficient navigation, eliminating the need to repeatedly enter the same information.
WHAT TYPES OF COOKIES EXIST?
There are two groups of cookies that can be used:
- Permanent cookies – are stored at the level of the browser on the access devices (PC, mobile and tablet) and are used whenever you visit the Fontes Pereira website again. They are usually used to direct navigation to the user’s interests, allowing for a more personalized service to be provided.
- Temporary cookies – remain in the browser cookie file until you leave the website. The information obtained by these cookies serves to analyze web traffic patterns, allowing us to identify problems and provide a better browsing experience.
FOR WHAT PURPOSES DO WE USE COOKIES?
Fontes Pereira uses cookies on its website to improve the performance and browsing experience of its users; that is, it increases the speed and responsiveness, eliminating the need to repeatedly enter the same information. In this way, the metadata generated by the use of cookies can be sent to third parties for trend analysis, as well as for tracking user movement and site performance. The placement of cookies not only helps websites recognize the user’s device on subsequent visits, but also translates into a determining factor for their functioning, given that there are:
- Strictly necessary cookies – allow you to browse the website and use applications, as well as access secure areas of the website (if these are denied, some website features may not function correctly).
- Analytical cookies – used anonymously for the purpose of creating and analyzing statistics, in order to improve the performance of the website.
HOW CAN YOU CONTROL COOKIES?
All browsers allow the user to configure the cookie policy, allowing them to accept, reject or delete them. Furthermore, the user can also be informed whenever a cookie is received, by selecting the appropriate settings in their browser. However, by disabling cookies, they may prevent some web services from functioning properly, affecting, partially or completely, the navigation on the website.
CHANGES
Fontes Pereira reserves the right, at any time and without prior notice, to change, add, update or remove, partially or completely, this information regarding cookies. In fact, as changes are made to the functionalities or services provided, the list presented here should be updated, without prejudice to the removal of any of the cookies provided herein. Therefore, it is advisable for the user to periodically consult this page to verify whether any updates or changes have actually been made.
CONTACTS
If you feel that the information provided here has not been sufficiently explained to you, and therefore have any questions, comments or concerns about this cookie policy (as well as other information processing practices of this website), please contact us via the following email address: fp@fontespereira.com